INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How fast will my order ship?

Orders placed before 3:00 PM Central, Monday–Friday, ship the same day. Orders placed later or on weekends ship the next business day.

How can I track my order?

You'll get a tracking number by email when your order ships. You can also track it any time on our Track Your Order page.

What is your return policy?

30 days from delivery, unused items in original packaging. If the item is defective or we sent the wrong one, we cover return shipping.

What payment methods do you accept?

PayPal, Google Pay, Klarna, Afterpay, and major credit/debit cards through our secure checkout.

How do I contact you?

Email admin@wize-z.com.

 

1. What products does 2B-DropShip sell?

We offer high-quality consumer electronics, cell phone accessories, and electronic components through our online store www.2bdropship.com.

2. Are your products genuine?

Yes. All items are genuine branded products, purchased from closeout sales, wholesale auctions, or liquidation sources. They may be shelf-pulled, overstocked, refurbished, or customer-returned, but most are in like-new condition.

3. Do products come in original packaging?

Most items come in their original box with all accessories. Some may not include the original box or manual. Each product listing will specify the packaging details.

4. Are your items tested before shipping?

Yes. Each unit is inspected (when possible) to ensure it functions properly before it is shipped.

5. What shipping carriers do you use?
  • Retail orders: USPS
  • Large wholesale orders: UPS or FedEx
  • International orders: USPS
INFORMATION ABOUT US

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